Bidet Compatibility





Customer Support Center
Installation
How to Install the Bidet Attachment (DIY – 15–20 minutes)
You don’t need a plumber—just a flat-head screwdriver and an adjustable wrench or pliers.
Step 1: Turn off the water
Turn off the toilet’s water supply using the shutoff valve on the wall.
Flush the toilet to lower the water level in the tank and reduce spills.
Step 2: Remove the toilet seat
Unscrew the two bolts at the back of the seat and remove it.
Keep the bolts and nuts—you’ll reuse them.
Step 3: Position the bidet attachment
Place the bidet attachment on the toilet bowl, lining up the bolt holes.
Make sure the control knob is on the right-hand side (when seated).
Step 4: Reinstall the toilet seat
Place the toilet seat back over the bidet attachment.
Insert the bolts through the seat and attachment, then tighten underneath.
If your toilet has top-mounted bolts, you may need longer bolts or special anchors.
Step 5: Install the T-valve
Disconnect the water supply hose under the tank.
Attach the T-valve to the fill valve and hand-tighten first, then gently tighten with a wrench.
Important: Make sure the rubber washer is inside for a proper seal.
Step 6: Reconnect hoses
Reconnect the water supply hose to the bottom of the T-valve.
Then connect the bidet hose to the side outlet of the T-valve and to the bidet inlet.
Important: Ensure rubber washers are installed on both ends.
Step 7: Turn water back on
Slowly turn the water back on.
Check all connections carefully for leaks and tighten if needed.
Step 8: Test the bidet
Turn the control knob slowly to test the spray.
Make sure water flows correctly, then turn it back to OFF.
What if parts don’t fit your toilet or plumbing?
Toilet compatibility
- Works with most standard two-piece toilets
- Fits many one-piece toilets, but tight or curved designs may not have enough space
- Bolt spacing is usually 5–7.5 inches, covering most toilets
- Some top-mount toilets may need special anchors or longer bolts
T-valve size
- Standard size is 7/8”, which fits most US toilets
- If your plumbing uses 3/8” or 1/2”, you may need an adapter
- Contact support or buy a compatible adapter if needed
Hose length
- Standard hose is about 2 feet (60 cm)
- If too short, you can request or buy a longer flexible toilet hose
- If too long, gently reposition or replace with a shorter one
Left-hand installation
- Most models are designed with the control on the right side
- Left-side versions exist but are not standard
- Contact support if you specifically need a left-handed model
RV or camper use
- Works if plumbing connections match (3/8” or 1/2” may require adapters)
- Water pressure may be lower in RVs, so spray may be softer
- Always drain and winterize before freezing temperatures to prevent damage
Returns & Refunds
Return Policy (30 Days)
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 days of receiving your item.
Eligibility for Returns
To qualify for a return, the following conditions must be met:
- The return request must be made within 30 days of delivery
- The item must be unused, unworn, and in its original condition
- All original packaging, tags, and accessories must be included
Non-Returnable Items
We do not accept returns for the following:
- Items marked as final sale
- Items that have been used, worn, or damaged by the customer
- Gift cards or promotional items
Product Features
Does the bidet attachment provide warm water, or is it cold water only?
The standard bidet attachments we offer are cold water only. They do not heat the water or mix with a hot water line – they simply use the fresh water from your toilet’s supply line (which is typically cold or room-temperature water). This means when you activate the spray, the water will be the same temperature as the water that fills your toilet tank.
Even though it’s cold water, many users find it perfectly comfortable or at least something you get used to quickly, since the spray is brief and gentle. The bidet does not store water or use electricity, so it doesn’t have a way to heat the water on its own. If having warm water is important to you, we do have certain dual-temperature bidet models (sold separately) that can hook up to your sink’s hot water line or have a warm water connection in addition to the cold. Those models have a temperature control to mix hot and cold so you can get a warm wash. However, those require running a hose to a hot water source like the sink’s pipe, which can be a bit more involved in installation.
For the majority of our attachments (the ones that are ultra-slim and single connection), expect it to run only cold water. There is no electric heating element (so no power plug or batteries needed). If you’re unsure which model you have or whether a warm water feature is included, check the product description or manual – it will clearly state if a hot water connection is an option. But generally, unless it specifically advertises dual temperature, it’s a cold-water bidet.
Does the bidet require electricity or batteries to work?
No – our non-electric bidet attachments do not require any electricity or batteries. They operate purely on water pressure. The water pressure from your home’s plumbing provides all the force needed to operate the spray. You control the flow by turning the bidet’s knob, which adjusts an internal valve to let water spray out or shut it off. Because of this simple mechanical operation, you don’t need to plug the unit in or worry about changing batteries – it’s always ready to go as long as you have running water.
This design makes the bidet very energy-efficient and low-maintenance. There are no electronic parts that could fail or that you need to program. It also means installation is easier (no outlet needed near the toilet). Despite being non-electric, our bidets are designed for optimal performance using household water pressure. They even include safeguards like a built-in backflow prevention valve, so the fresh water line cannot get contaminated by toilet water. In short, the bidet gets all its power from water pressure, making it a simple, eco-friendly addition to your bathroom.
Troubleshooting
Frequently asked questionWhat should I do if the bidet is leaking water?
If you notice any leaking water after installing or during use of the bidet, don’t worry – most leaks can be resolved with a few checks. First, identify where the leak is coming from, as the fix will depend on the location:
- Leak at a hose or T-valve connection: This is the most common type of leak and usually the easiest to fix. It means water is seeping out at the junctions where components are joined (for example, where the hose connects to the bidet or to the T-valve, or where the T-valve connects to the toilet tank or the supply line). To fix this:
- Leak where the bidet attaches to the toilet (around the base or under the seat): If you see water pooling right under the bidet attachment or around the toilet rim during use, it might be from splash (water hitting the rim if the spray is angled incorrectly) or from an internal leak in the bidet unit.
- Leak from the T-valve itself or cracks in parts: Inspect the T-valve (the metal adapter). If it has a crack or defect, or if any plastic part (like the bidet body or the threads on the inlet) is visibly cracked, do not continue using it.
- Persistent drip from the nozzle or handle (water won’t stop completely): If you find that even when the bidet is “off”, there’s a small stream or drip coming out of the nozzle or around the control knob, this indicates the internal shut-off valve isn’t sealing 100%.
In all cases of leaks, don’t panic – simply shut the water off to stop the leak, then diagnose as above. Most are solved by something as simple as putting in a missing washer or tightening a loose connection.